Web Spotlight:

August 5, 2008 by FM 

This month’s Futon Magazine Web Spotlight is on Futons Etc Factory Outlet. This website features an easy to use interface, clear selection, and friendly customer support. These features make Futons Etc a great destination for the first time futon buyer.

Simple Futon Navigation

The first thing you’ll notice on FutonsEtc is a clean, simple layout with logical navigation choices. Unlike virtually every competitor, Futons Etc avoids the crazy navigation and tiny buttons that plague many other sites. The majority of their site is accessible through 7 simple futon links and their powerful search feature. A simple search for purple yields a plethora of futon covers that feature various shades of purple. This handy search tool allows you to find anything from armless futon frames to foam futon mattresses.

Honest, High Quality Futons

In eCommerce, it’s all to easy to offer everything under the sun to ensure that every customer gets what they want. The best companies realize that there is such a thing as too many options. Futons Etc offers only the highest quality futons and accessories. “Our experience in the industry allows us to offer only the products that we know will make our customers happy,” divulged Futons Etc content manager Nate Kharrl. “We commonly pull manufacturers from our website when their quality control or customer service does not meet our strict guidelines, even when their products sell well”. Futons Etc seems to have a clear commitment to customer happiness.

A prime example is the Futon Mattress section of Futons Etc. While many futon stores shower you with dozens of near-identical mattresses, Futons Etc offers you 15 unique mattresses from the biggest names in the business:

  • Simmons Futons
  • Sealy Futons
  • OtisBed Futons

This selection of futon mattresses allows you to choose the best mattress for your budget and needs.

Grade-A futon customer support

The customer support department at Futons Etc is top notch. Based here in the United States, each operator is thoroughly trained in futon product knowledge, courteous, and helpful. If you’re a bit too bashful for the phone, the live futon chat function reaches the same operators and really makes futon shopping a breeze. They even have bilingual operators should you need help in Spanish. In all, Futons Etc deserves a visit and your business!


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